Frequently Asked Questions.

Website Packages

What is a website design package?

Our website design packages are there to simplify the process of getting a new website. Whether it is to take your business online for the first time or the redesign of an existing one, our packages include all the important bits you will need to be successful online.

What do they include?

Our customisable website design package includes bespoke mobile responsive design as standard, a domain name, on-page search engine optimisation and your choice of tonnes of other features.

I already have a domain name, can you use it?

Yep, as long as you have access to it we should be able to use it without any problems.

How do I customise my own web design package?

That bit is easy – just use the online quote form to pick the kind of features you would like your website to have, click submit and we’ll get back to you within 24 hours to find out a bit more about you and your business.

What will you use to build my website?

We use WordPress to build the vast majority of our websites. For small businesses, it’s the best platform out there.

Can you do a redesign of my existing site?

We sure can. A lot of our jobs are redesigns of old fashioned, non-mobile responsive sites which need bringing up to date.

Will a redesign be quicker/cheaper than a new build?

Probably not, even if your site is already built in WordPress, it’s a time consuming job to figure out a previous developers work and go through everything with a fine tooth comb to work out what is still required and what could be a security risk etc. Nine times out of ten, the best value will be in building a brand new site on your existing url structure rather than trying to modernise an existing design.

What do I get when you have finished?

When we are done and everybody is happy you’ll get the login details to access your site and a little site specific information sheet which will explain how to make basic changes yourself.

Will I be able to do things like add content and images on my own?

Yes, the info sheet you get with your completed site will explain how to do things like change and add text, add images and create new blog posts (if you want to). Of course, if you don’t have the time or don’t want to do this yourself, you can pay us a very modest yearly fee to take care of it for you.

Ordering & Payment

How much will a website cost me?

Our All-in-One website design package costs £450 and includes everything most individuals and small or medium sized businesses will need. If you want to have an online shop it will cost a little bit more, but you can get a good idea of how much using the online quote form. Hosting costs £60 per year for any type of site.

How do you keep costs down?

We run a tight ship at BeOnline and essentially operate as freelancers. This allows us to keep our prices low as we don’t have a long list of overheads to pay like traditional design agencies. Keeping our prices fair and transparent means more businesses can afford to be online whilst still allowing us to go on a nice holiday once a year.

Are payment plans available to spread the cost?

Payment plans are arranged on an individual basis if it helps to spread the cost over a couple of months. To qualify for this the website has to be hosted with us.

How does your service work?

Once you have been in touch we will contact you to discuss your requirements in greater detail. If you decide to go ahead with our website design package we’ll ask you tell us all about your business, your target market and what you would like to get out of your website. Next, you’ll pay your deposit and send over any content or images that you’d like us to use and we’ll get started. We’ll then present you with a draft version of your site to give you the opportunity to make any tweaks before going live. When you’re ready to go, you’ll pay you’re remaining balance (unless you have agreed to pay in installments) and we’ll handover to you. You’ll get login details to your website content management system and a set of instructions on how to use it.

How long does it take?

Assuming we have all the information we need from you, turnaround time is normally 3-4 weeks.

How do I order my website?

You can place a provisional order for your website at any time of day using the online quote form or you can speak to us directly on 0151 6397723 during office hours.

Other Questions

What is mobile responsive design?

Mobile responsive design just means design that will adjust to whatever screen or device the webpage is being viewed on. And look good, hopefully.

Why should I care?

If your site isn’t mobile responsive, not only will you be missing out on any traffic from a mobile or a tablet device, but your Google ranking will suffer too as they look to reward mobile optimised sites ahead of ones that aren’t.

What is on-page search engine optimisation?

On-page search engine optimisation (SEO) means optimising the factors that effect how well your website ranks in the results for search engines such as Google.  Examples of ranking factors that should be optimised specifically for your business are title tags, page urls, meta descriptions, image alt tags and keyword density within your content.The good news is we’ll set all of this up for you based on the search terms that you want your website to be found for.

What is hosting?

Web hosting is the name of the service which provides space on the Internet for websites. Sort of like a parking space for your car. We offer low cost website hosting on all of our websites but if you already have you own hosting that’s fine too.

More Questions?

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Use our online quote form to get a price for your perfect website package.

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